01
The audit
30 minutes, by video
Where the money goes
Every event on a shipment — departure, exception, photo, signature — stays attached to the file. The claim starts from dated facts.
A dispute is argued on dated facts, and the facts scatter the same day: the photo stays on a phone, the exception in a notebook, the signed note in a cab. Six weeks later all that's left is recollection — and recollection weighs nothing against a carrier.
Claim
nothing to attach
Each shipment carries its own timeline: departure, arrival, exceptions raised, photos with their author, the signed note, the exchanges. Nothing has to be reconstructed six weeks later, because nothing was scattered when it happened.
The dispute itself is tracked like a case: opened, valued, in progress, closed.
Dispute file
Amount claimed
Over the year
A vague exception, a photo nobody can find, a deadline missed: that's what makes a case collapse, not the contract. So the form enforces the wording your contracts require, at the moment of unloading — a required field beats a notice on the break-room wall.
The app doesn't argue the case for you. It makes sure that when you argue it, you have something: a coherent timeline, dated and verifiable.
Reservation
Nature of the damage*
Quantity affected*
Photo attached*
required fields
Confirm at unloading
Contractual deadline
what isn't entered now never will be
Four steps, and a figure before we talk price.
01
30 minutes, by video
Where the money goes
02
on your own data
03
a fixed price, in writing
04
delivered in pieces
50 %
then the subscription
Their words, exactly as they wrote them to us.
Communication was fast and effective throughout the project. They analyzed our needs perfectly and met them 100%, if not more — genuinely high standard, while staying true to the offer. Timelines were excellent. What really struck us was their expertise: they guided us and explained their choices clearly, bringing real know-how about what converts. Serious, responsive and expert — I recommend them without hesitation!

Steve Bron
Co-founder, Buckmoon Agency
The Edenio team was incredibly committed from the start. They understood our brand world, our tone and our technical constraints. The design is modern, clear and true to who we are. Communication was always smooth, deadlines were met, and their strategic advice on user experience had a real impact on our conversions.

Jeremy Boissinot
CEO, Favikon
The team did a fabulous job. Their support from start to finish, their professionalism, commitment and recommendations mean I'll be working with them again! I've finally found my go-to agency! I highly recommend them — you can go in with your eyes closed.

Maxime Dohollo
CEO, Agence Nuisibles
We worked together for several months and I'm fully satisfied with what was delivered. He quickly grasped how complex and varied our offer is, and put in place a clear, smooth, well-thought-out process.

Alexandre Velardocchio
Co-founder and CEO, Gust
Here are the first three qualities that come to mind: professionalism, integrity, efficiency. Thank you for our exchanges and for the work delivered. I recommend them.

Fabien Nahum
Head of Sales, Opsima
And if yours isn't here, ask us directly.
Almost always on proof, not on law. A vague exception, a photo nobody can find, a deadline missed: the file ends in a goodwill gesture. This module doesn't change your contracts, it gives you back what was observed.
Yes, in the wording your contracts require. A required field beats a notice on the break room wall: what isn't entered at unloading will not be entered later.
They are timestamped, attached to the shipment and carry their author. That isn't a forensic report, but it is a coherent timeline — which is exactly what most files lack.
No. If you have a TMS, it keeps the transport plan and execution. We connect to it for what it doesn't do well at your place: the dispute file, its documents and its follow-through.
As long as your obligations and contracts require, and the duration is set with you. They stay exportable: your evidence isn't held hostage by the app.
Let's talk
We look at how you work, and give you the number that goes with it.
No commitment · You pick the time