Section

Choosing your tool

Excel, ERP, off-the-shelf or custom: which for what, and how not to replace three spreadsheets with a fourth.

4 articles

Excel, an ERP and a custom application don't replace each other: each does one thing very well and the others badly. The spreadsheet is unbeatable for framing a problem and breaks down as soon as several people update it. The ERP holds the records and imposes its rules. The custom application lives at the point of contact with the field.

So the useful question is almost never "which one?" but "which one for what?". Having all three is the most common case, and it isn't a failure. What costs money is re-keying the same data into all three.

This section also helps you decide before buying: measuring what off-the-shelf software really covers of your cases, and knowing when an old ERP deserves to be opened up rather than replaced.